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03.05Case study

HR onboarding wizard

Onboarding as a state machine, with a model only where judgement is needed.

Eight pale stones sit in a row on white cloth, one standing upright against the others, dark surface below.
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  • TypeScript
  • Next.js
  • RAG
  • Postgres
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Last push
2mo ago
03.05.1

Problem

Onboarding spans forms, accounts, policy documents and a dozen approvals. Handing the whole thing to a language model produces confident nonsense.

03.05.2

Approach

Deterministic steps stay deterministic. The model handles document questions and drafts messages, and every write goes through an explicit confirmation step.

03.05.3

Outcome

New starters get a single guided path, and the audit log shows who or what performed each step.